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Tyler Argent
CompTIA Security+ Certified • ISC2 Certified in Cybersecurity

IT Support + Cybersecurity

I’m Tyler Argent, a Security+ certified IT Support Analyst with hands-on experience across endpoint support, Microsoft 365, Azure and AWS access reviews, FedRAMP-aligned compliance work, identity and access validation, and homelab security projects. I build practical solutions, document clearly, and care about making technology secure and usable.

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2+ Years IT support, security, and compliance experience
B.A.S. Degree with security-focused coursework
Security+ CompTIA Security+ certified with hands-on security projects

About Me

My background sits at the intersection of IT support, compliance, and security operations. I’ve supported end users in fast-paced environments, handled identity and access validation work, contributed to FedRAMP and VA continuous monitoring efforts, and built portfolio projects to deepen my defensive security skill set.

Support That Actually Solves Problems

I work directly with users, troubleshoot endpoint and application issues, document clearly, and keep things moving without making the process harder than it needs to be.

Security and Compliance Exposure

I’ve worked with access reviews, Azure sign-in logs, AWS IAM validation, POA&M tracking, monthly and quarterly audit work, and FedRAMP-aligned security tasks.

Built for Growth

I’m actively building toward SOC and DFIR roles through hands-on labs, homelab projects, log analysis workflows, and portfolio work that proves what I can do.

Featured Projects

These are the projects that best show my technical range, practical security mindset, and ability to take something from idea to usable outcome.

Windows Log Monitoring and Detection Lab

SOC / DFIR

Detection lab built around Windows event logs, Sysmon telemetry, and SIEM visibility. Designed to simulate realistic attack activity and show how logs can be collected, analyzed, and turned into useful detections.

Windows VM Sysmon Splunk Event Analysis

Nextcloud + VPN + Private Network Homelab

Homelab

Self-hosted lab using Raspberry Pi infrastructure for private cloud storage, VPN access, and network utility services. Built to explore secure remote access, self-hosting, and practical network administration.

Raspberry Pi WireGuard Nextcloud Pi-hole

C2M2 Cybersecurity Assessment Proposal

Governance

Developed a structured plan for conducting a C2M2 cybersecurity maturity assessment in a small healthcare environment, including execution approach, reporting structure, and policy improvement direction.

C2M2 Risk Review Healthcare IT Policy Alignment

Safeware Audit Reporting Automation

Automation

Used Python and R-based workflows to generate monthly and quarterly audit deliverables including user activity counts, summaries, histograms, and evidence packages for compliance documentation.

Python R CSV Reporting Audit Evidence

FedRAMP POA&M Tracking and Continuous Monitoring

Compliance Ops

Supported ongoing security compliance efforts through POA&M updates, vulnerability remediation tracking, evidence collection, audit coordination, and recurring monitoring deliverables aligned to federal requirements.

FedRAMP POA&M ConMon VA

Cybersecurity Portfolio Website

Personal Brand

Designed and deployed a GitHub Pages website to present technical experience, security projects, and career direction in a cleaner and more recruiter-friendly format than a plain resume alone.

GitHub Pages HTML CSS JavaScript

Experience

Professional roles spanning end-user support, legal and healthcare IT, and security compliance operations.

Spencer Fane LLP • February 2026 to Present

Information Technology Support Analyst

  • Provide Level 2 IT support in a legal environment, troubleshooting user issues across hardware, software, Microsoft 365, Outlook, document workflows, and conferencing tools.
  • Support firm users in a fast-paced setting while documenting tickets clearly and coordinating with broader infrastructure teams when escalation is needed.
  • Handle practical endpoint and productivity issues with a focus on clarity, speed, and a solid user experience.
HB Healthcare Safety • 2025 to Present

IT Program Coordinator

  • Support FedRAMP and VA compliance operations including POA&M management, continuous monitoring deliverables, and 3PAO-related audit support.
  • Participate in recurring access validation, evidence gathering, and action tracking across Azure, AWS, Jira, SharePoint, and related audit systems.
  • Contribute to security and compliance workflows that tie technical evidence back to policy and regulatory requirements.
Voyage Healthcare • August 2024 to February 2026

IT Support Specialist

  • Delivered end-user support in a healthcare environment across laptops, printers, Microsoft tools, Fortinet VPN, Active Directory, and internal clinical systems.
  • Imaged devices, set up new users, tracked inventory, and resolved day-to-day operational issues across both office and clinic environments.
  • Worked closely with a small IT team, gaining hands-on exposure to real-world troubleshooting and basic security-aware support practices.
HB Healthcare Safety • Summer 2023

Remote IT Security Intern

  • Supported security-focused tasks under leadership guidance and gained early exposure to compliance, technical documentation, and security operations concepts.
  • Built foundational experience that later helped support more advanced compliance and security coordination work.

Skills and Tools

No fake progress bars. Just the stuff I’ve actually used or built with.

Security and Compliance

Security+ Certified FedRAMP POA&M Continuous Monitoring Audit Support IAM Validation Azure Access Reviews AWS IAM Reviews Risk Documentation

Systems and Platforms

Windows Linux Microsoft 365 Active Directory Azure / Entra ID AWS GitHub Raspberry Pi

Support and Operations

Troubleshooting Endpoint Support User Provisioning Documentation Jira SharePoint Teams ServiceNow

Monitoring and Analysis

Splunk Windows Event Logs Sysmon Log Analysis Incident Investigation Basics

Scripting and Data

Python R CSV Processing Report Automation Data Validation

Current Career Direction

SOC Analyst Track DFIR Labs Practical Security Projects Cloud and Identity Security

Education and Certifications

Academic background and certs that support the technical and security side of my work.

University of Minnesota

Bachelor of Applied Science

  • Completed degree with an emphasis on technology and security-related coursework.
  • Built academic and project foundations that supported my move into security and compliance-focused work.
Certifications

CompTIA Security+ | ISC2 Certified in Cybersecurity (CC)

  • CompTIA Security+ certified, demonstrating foundational cybersecurity knowledge across threats, vulnerabilities, architecture, operations, governance, risk, and compliance.
  • ISC2 Certified in Cybersecurity (CC), covering core security principles, risk, access control, and security operations concepts.

Contact

The easiest way to reach me is by email or LinkedIn.